Privacy Policy

Absolut Cashmere is committed to protecting your privacy and personal data.

This Privacy Policy explains how absolut cashmere collects, processes, and protects your personal data. This policy aims to inform you about the conditions under which absolut cashmere collects your personal data, the reasons for this collection, how it is used, and your rights. It applies to all information provided by you or collected by absolut cashmere during your interactions with us.

Data collection takes place when you use our website, our branded social media pages, and other online services, when you purchase absolut cashmere products on our website, in our other points of sale or during your visits to stores (collectively the "Sites"), and during the various interactions you may have with our digital advertising campaigns.

By using our Sites, you are subject to this current Privacy Policy and you signify that you accept it.

Who is responsible for processing your data?

The company MCC SAS (“absolut cashmere”) is responsible for the processing which determines the purpose of collecting your Data - whose registered office is located at 18 rue du mail 75002 Paris, registered with the RCS of Nanterre under number B420 972 622.

The company Absolut Cashmere can be contacted by email at serviceclient@absolutcashmere.com.

What data do we collect and how?

The data we collect and use varies depending on the products, services, and features you wish to use. We collect data securely and confidentially to optimize your customer experience. This data is collected when you:

- Create your customer account,

- Fill in the information fields to make a purchase,

- Subscribe to our newsletter,

- Contact our customer service,

- Or you can use our Site.

The personal data that we collect or that you choose to provide to us includes, in particular:

- Your contact details, such as your first and last name, email address, telephone number, and delivery and billing address,

- User and account data such as your password and unique user ID,

- Personal data such as your date of birth, your online or in-store purchase history, your written or telephone exchanges with our customer service,

- Data related to your browsing on our Site allows us to identify and geolocate your connection device or the pages viewed on the Site. The data collected includes cookies, IP address, browsing history, device and browser type, your location, browser language, and internet service provider.

- Data related to your personal preferences regarding subscription to our newsletter, wishlist, marketing preferences and cookie preferences.

For what purposes do we use personal data?

The data collected during your purchases allows us to ensure the delivery of your ordered products, manage customer relations and any complaints you may have, as well as handle requests related to exercising your rights regarding personal data. Your data may also be collected when you give us your consent for the purpose of improving our customer service. This is to offer you a unique customer experience and a personalized journey. With your consent, you will be able to receive our newsletters, personalized offers, and a customized browsing experience based on your purchase history, your browsing activity on the site, or targeted advertising offers on third-party platforms. Finally, for legitimate business purposes, other data is collected to, for example, enable access to and use of our site or to track online activity in order to improve the quality of our services and enhance your experience.

What are your rights regarding this data?

In accordance with applicable regulations, you have various rights regarding your personal data. These rights can be exercised directly and at any time by contacting us by email at serviceclient@notshy.fr, simply stating the reason for your request and the right you wish to exercise.

The rights you are entitled to are as follows:

- The right of access

- The right of rectification

- The right to erasure

- The right to object

- The right to data portability or to information.

To delete your customer account, simply send your request to Customer Service.

You also have the right to withdraw your consent at any time for any processing based on consent. To unsubscribe from our newsletter, simply click the unsubscribe link in each email.

With whom do we share your personal data?

Your data is primarily used by Absolut Cashmere.
However, absolut cashmere may share your data with external recipients or its partners to enable the proper functioning of the Site, the management of your transactions and the security of payments, the sending and delivery of your products, the organization of customer service, the hosting, administration and management of your data, the distribution of emails or the management of the brand and product promotions via our advertising providers.
If necessary, your data may also be transferred to third parties in compliance with a legal obligation.

We select the recipients of your data based on their competence in terms of data security and confidentiality.


Is the collected data sent outside the country?

For the purpose of improving our site and services, your data may be collected outside the European area by our suppliers or service providers.


How long is your personal data kept?

Your personal data, excluding bank details which are collected and processed by our payment providers, is kept for 3 years from the date of your last interaction with absolut cashmere (last purchase, last contact - email, chat, social networks - with customer service, last opening of our newsletter, or the date of creation of your customer profile).

However, deleted data may be kept in archives with strictly limited access for legal, accounting and tax purposes, or to allow the management of any claims and warranty requests within the limits of the applicable limitation periods.

Following this, the data will be irreversibly anonymized.

How can I contact Absolut Cashmere regarding data protection?

For any questions relating to the protection of your data, we invite you to contact our Customer Service by email at serviceclient@absolutcashmere.com.

When we refer to our network, we mean one of the digital and/or physical channels and/or means that you can use to interact with us via the website, www.notshycashmere.com (the "Site"), Absolut Cashmere physical stores, by mail or by telephone.

When using our network, Absolut Cashmere may process personal data about you that we have collected from you or that you have provided to us, in the context of creating a customer account, ordering products or subscribing to the newsletter.