What are the conditions for returning an item?
If you wish to return an item to us, here are the return conditions to follow to obtain a refund:
- Return must be made within 30 days from the delivery date
( Extended Return Period: In celebration of the holiday season, all online purchases made on or after November 30, 2024 can be returned through January 7, 2025.)
- The item must be in its original condition without any signs of use: it must be clean, unwashed, and undamaged
- The item must be returned in its original packaging
- The label must be intact and attached to the product